%0 Journal Article %1 journals/corr/abs-2304-11754 %A Castellanos, Antonio %A Yom-Tov, Galit B. %A Goldberg, Yair %D 2023 %J CoRR %K dblp %T Silent Abandonment in Contact Centers: Estimating Customer Patience from Uncertain Data. %U http://dblp.uni-trier.de/db/journals/corr/corr2304.html#abs-2304-11754 %V abs/2304.11754

@article{journals/corr/abs-2304-11754, added-at = {2023-05-02T00:00:00.000+0200}, author = {Castellanos, Antonio and Yom-Tov, Galit B. and Goldberg, Yair}, biburl = {https://www.bibsonomy.org/bibtex/28239697ac181cb8bf27b8d9130dfa7a8/dblp}, ee = {https://doi.org/10.48550/arXiv.2304.11754}, interhash = {b7ac895fbc1eeba07f1a46e1d79f7bf9}, intrahash = {8239697ac181cb8bf27b8d9130dfa7a8}, journal = {CoRR}, keywords = {dblp}, timestamp = {2024-04-08T23:47:31.000+0200}, title = {Silent Abandonment in Contact Centers: Estimating Customer Patience from Uncertain Data.}, url = {http://dblp.uni-trier.de/db/journals/corr/corr2304.html#abs-2304-11754}, volume = {abs/2304.11754}, year = 2023 }