%0 Conference Paper %1 conf/his/Salcedo-SanzPOPN08 %A Salcedo-Sanz, Sancho %A Pérez-Bellido, Ángel M. %A Ortíz-García, Emilio G. %A Portilla-Figueras, Antonio %A Naldi, Maurizio %B HIS %D 2008 %E Xhafa, Fatos %E Herrera, Francisco %E Abraham, Ajith %E Köppen, Mario %E Benítez, José Manuel %I IEEE Computer Society %K dblp %P 923-926 %T Optimization of Automated Call Center Service Times Using Evolutionary Techniques. %U http://dblp.uni-trier.de/db/conf/his/his2008.html#Salcedo-SanzPOPN08 %@ 978-0-7695-3326-1

@inproceedings{conf/his/Salcedo-SanzPOPN08, added-at = {2023-03-24T00:00:00.000+0100}, author = {Salcedo-Sanz, Sancho and Pérez-Bellido, Ángel M. and Ortíz-García, Emilio G. and Portilla-Figueras, Antonio and Naldi, Maurizio}, biburl = {https://www.bibsonomy.org/bibtex/2fa8288da91346540dbf9b39a2811c533/dblp}, booktitle = {HIS}, crossref = {conf/his/2008}, editor = {Xhafa, Fatos and Herrera, Francisco and Abraham, Ajith and Köppen, Mario and Benítez, José Manuel}, ee = {https://doi.ieeecomputersociety.org/10.1109/HIS.2008.38}, interhash = {bb77823d5a9dbe7346f91a0ff814ee61}, intrahash = {fa8288da91346540dbf9b39a2811c533}, isbn = {978-0-7695-3326-1}, keywords = {dblp}, pages = {923-926}, publisher = {IEEE Computer Society}, timestamp = {2024-04-10T11:11:55.000+0200}, title = {Optimization of Automated Call Center Service Times Using Evolutionary Techniques.}, url = {http://dblp.uni-trier.de/db/conf/his/his2008.html#Salcedo-SanzPOPN08}, year = 2008 }