%0 Conference Paper %1 conf/icws/ConnellyCFLMNPSW09 %A Connelly, Chris %A Cox, Brian %A Forell, Tim %A Liu, Rui %A Milojicic, Dejan S. %A Nemeth, Alan %A Piet, Peter %A Shivanna, Suhas %A Wang, Weihong %B ICWS %D 2009 %I IEEE Computer Society %K %P 775-782 %T Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents. %U http://dblp.uni-trier.de/db/conf/icws/icws2009.html#ConnellyCFLMNPSW09 %@ 978-0-7695-3709-2

@inproceedings{conf/icws/ConnellyCFLMNPSW09, added-at = {2023-12-13T07:48:09.000+0100}, author = {Connelly, Chris and Cox, Brian and Forell, Tim and Liu, Rui and Milojicic, Dejan S. and Nemeth, Alan and Piet, Peter and Shivanna, Suhas and Wang, Weihong}, biburl = {https://www.bibsonomy.org/bibtex/229ae0f07efcea7d04f3e75086c4161d2/admin}, booktitle = {ICWS}, crossref = {conf/icws/2009}, ee = {http://doi.ieeecomputersociety.org/10.1109/ICWS.2009.122}, interhash = {bd6890e599c9fc8fdcfba80adda3cd1c}, intrahash = {29ae0f07efcea7d04f3e75086c4161d2}, isbn = {978-0-7695-3709-2}, keywords = {}, pages = {775-782}, publisher = {IEEE Computer Society}, timestamp = {2023-12-13T07:48:09.000+0100}, title = {Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents.}, url = {http://dblp.uni-trier.de/db/conf/icws/icws2009.html#ConnellyCFLMNPSW09}, year = 2009 }