%0 Journal Article %1 Ruppel2002 %A Ruppel, Margie %A Fagan, Jody Condit %D 2002 %J Reference Services Review %K Referencia Referencia_digital Servicios_digitales %N 3 %P 183--197 %T Instant messaging reference: users' evaluation of library chat %V 30

@article{Ruppel2002, added-at = {2015-05-04T22:06:34.000+0200}, author = {Ruppel, Margie and Fagan, Jody Condit}, biburl = {https://www.bibsonomy.org/bibtex/27951095ea5a560269f2ffbb2a57fe0f0/merlo}, interhash = {cc5f6fd2bf7f565235b09d7bb272404d}, intrahash = {7951095ea5a560269f2ffbb2a57fe0f0}, issn = {0090-7324}, journal = {Reference Services Review}, keywords = {Referencia Referencia_digital Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 3, pages = {183--197}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Instant messaging reference: users' evaluation of library chat}}, volume = 30, year = 2002 }