Article,

In Search of Coproduction: Smart Services as Reciprocal Activities

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Computer, 49 (7): 26--32 (July 2016)
DOI: 10.1109/MC.2016.194

Abstract

Service coproductions are reciprocal activities with no sharp boundary between providers and recipients; instead, all participants collaborate to enact the service. User participation is validated by recognition instead of extrinsic economic exchange. Mobility and context awareness can be crucial for successful coproductions.

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