%0 Conference Paper %1 conf/cso/YangWZZY09 %A Yang, Xuecheng %A Wu, Jun %A Zhang, Xiaohang %A Zuo, Feng %A Yu, Quan %B CSO (1) %D 2009 %E Yu, Lean %E Lai, Kin Keung %E Mishra, Shashi Kant %I IEEE Computer Society %K dblp %P 768-772 %T Switching Costs between Customer Satisfaction and Loyalty. %U http://dblp.uni-trier.de/db/conf/cso/cso2009-1.html#YangWZZY09 %@ 978-0-7695-3605-7

@inproceedings{conf/cso/YangWZZY09, added-at = {2023-03-23T00:00:00.000+0100}, author = {Yang, Xuecheng and Wu, Jun and Zhang, Xiaohang and Zuo, Feng and Yu, Quan}, biburl = {https://www.bibsonomy.org/bibtex/21cf626e48f84ab78866bfc93fac94b8a/dblp}, booktitle = {CSO (1)}, crossref = {conf/cso/2009-1}, editor = {Yu, Lean and Lai, Kin Keung and Mishra, Shashi Kant}, ee = {https://doi.ieeecomputersociety.org/10.1109/CSO.2009.322}, interhash = {eb09042674d894713f7eb6172e2284a7}, intrahash = {1cf626e48f84ab78866bfc93fac94b8a}, isbn = {978-0-7695-3605-7}, keywords = {dblp}, pages = {768-772}, publisher = {IEEE Computer Society}, timestamp = {2024-04-09T17:50:30.000+0200}, title = {Switching Costs between Customer Satisfaction and Loyalty.}, url = {http://dblp.uni-trier.de/db/conf/cso/cso2009-1.html#YangWZZY09}, year = 2009 }