%0 Conference Paper %1 conf/hci/ChouSW15 %A Chou, Chin-Mei %A Sutanto, Cindy %A Wu, Shu-Kai %B HCI (4) %D 2015 %E Yamamoto, Sakae %I Springer %K dblp %P 513-525 %T Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model - A Case Study of Nursing Home in Taiwan. %U http://dblp.uni-trier.de/db/conf/hci/hci2015-4.html#ChouSW15 %V 9172 %@ 978-3-319-20611-0

@inproceedings{conf/hci/ChouSW15, added-at = {2017-05-24T00:00:00.000+0200}, author = {Chou, Chin-Mei and Sutanto, Cindy and Wu, Shu-Kai}, biburl = {https://www.bibsonomy.org/bibtex/209e6fe502bddeef056ec5b4957f3ecf0/dblp}, booktitle = {HCI (4)}, crossref = {conf/hci/2015-4}, editor = {Yamamoto, Sakae}, ee = {https://doi.org/10.1007/978-3-319-20612-7_49}, interhash = {3b90545270c6a5e368ce592d9b61cb33}, intrahash = {09e6fe502bddeef056ec5b4957f3ecf0}, isbn = {978-3-319-20611-0}, keywords = {dblp}, pages = {513-525}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-05-15T15:03:44.000+0200}, title = {Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model - A Case Study of Nursing Home in Taiwan.}, url = {http://dblp.uni-trier.de/db/conf/hci/hci2015-4.html#ChouSW15}, volume = 9172, year = 2015 }