People, organizations, and process improvement
IEEE Software, 11 (4):
36-45 (July 1994)DOI: 10.1109/52.300082
Abstract
In their efforts to determine how technology affects the software
development process, researchers often overlook organizational and
social issues. The authors report on two experiments to discover how
developers spend their time. They describe how noncoding activities can
use up development time and how even a reluctance to use e-mail can
influence the development process. The first experiment was to see how
programmers thought they spent their time by having them fill out a
modified time card reporting their activities, which we called a time
diary. In the second experiment, we used direct observation to calibrate
and validate the use of time diaries, which helped us evaluate how time
was actually being used
Links and resources
Tags
community
@jhandcock's tags highlighted