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Using mobile technologies for multimedia tours in a traditional museum setting

, and . Mobile learning: Transforming the delivery of education and training, AU Press, (2009)

Abstract

Mobile technology can be used to deliver learner-centred experiences at a museum without compromising its aesthetic appeal. This chapter presents a study in which two Flash-based multimedia tours were developed for the Hypertag Magus Guide system and trialled with twenty-five visitors to the University of Birmingham’s Lapworth Museum of Geology. Trial participants found the system fun and easy to use, though they requested headphones in order to hear the audio more clearly. They provided several suggestions to improve the tours including creating stronger links between the tour and the museum’s objects and incorporating more interactive and competitive elements. We found that a structured multimedia tour approach was appropriate for visitors who can connect with the museum’s narratives, though more fl exibility was required to meet the needs of other visitor types

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