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How Companies Can Benefit from Interlinking External Crowds and Internal Employees

, , and . Management Information Systems Quarterly Executive (MISQE), 20 (1): 17-38 (March 2021)

Abstract

Based on insights from an engineering design project conducted by Airbus and Local Motors, we describe how companies can leverage hybrid working by interlinking external crowds and internal employees, to increase the agility, quality and speed of product development. We identify the benefits and risks of hybrid working and describe the different ways of interlinking external crowds and internal employees. Finally, we provide recommendations for company executives who want to explore the use of hybrid working.

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