%0 Conference Paper %1 conf/bled/OngSC11 %A Ong, Chin Eang %A Sarkar, Pradip %A Chan, Caroline %B Bled eConference %D 2011 %K dblp %P 23 %T The Role of Redress in B2C E-Business: An Exploratory Study of Consumer Perceptions. %U http://dblp.uni-trier.de/db/conf/bled/bled2011.html#OngSC11

@inproceedings{conf/bled/OngSC11, added-at = {2016-11-26T00:00:00.000+0100}, author = {Ong, Chin Eang and Sarkar, Pradip and Chan, Caroline}, biburl = {https://www.bibsonomy.org/bibtex/2143bd44206e5c1cc32fe6ea6810777d7/dblp}, booktitle = {Bled eConference}, crossref = {conf/bled/2011}, ee = {http://aisel.aisnet.org/bled2011/23}, interhash = {5bc50930bd66a39fd584bad2f7ce90fd}, intrahash = {143bd44206e5c1cc32fe6ea6810777d7}, keywords = {dblp}, pages = 23, timestamp = {2016-11-29T11:36:18.000+0100}, title = {The Role of Redress in B2C E-Business: An Exploratory Study of Consumer Perceptions.}, url = {http://dblp.uni-trier.de/db/conf/bled/bled2011.html#OngSC11}, year = 2011 }