%0 Journal Article %1 Pomerantz2003 %A Pomerantz, Jeffrey %A Nicholson, Scott %A Lankes, R David %D 2003 %J Library Quarterly %K Referencia Referencia_digital Servicios_digitales %N 2 %P 103--120 %T Digital Reference Triage: Factors Influencing Question Routing and Assignment %U http://www.journals.uchicago.edu/LQ/toc.html %V 73

@article{Pomerantz2003, added-at = {2015-05-04T22:06:34.000+0200}, author = {Pomerantz, Jeffrey and Nicholson, Scott and Lankes, R David}, biburl = {https://www.bibsonomy.org/bibtex/21ddcddc072cd6a2cd306ec8495dd066c/merlo}, interhash = {b0ad7b92ea52bdaa539c912aac869567}, intrahash = {1ddcddc072cd6a2cd306ec8495dd066c}, journal = {Library Quarterly}, keywords = {Referencia Referencia_digital Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 2, pages = {103--120}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Digital Reference Triage: Factors Influencing Question Routing and Assignment}}, url = {http://www.journals.uchicago.edu/LQ/toc.html}, volume = 73, year = 2003 }