@krevelen

Communicative action-based business process and information systems modelling with DEMO

, , and . Information Systems J., 9 (2): 117--138 (1999)
DOI: 10.1046/j.1365-2575.1999.00055.x

Abstract

Abstract. Abstract. The field of communicative action-based modelling of business processes and information systems has attracted more and more attention in recent years. Inspired by the seminal work of Winograd and Flores, researchers have proposed several modelling approaches. In this article we discuss communicative action-based modelling approaches in general and the DEMO (dynamic essential modelling of organizations) approach in particular. Besides establishing the theoretical foundations of this modelling approach, we also apply DEMO to a case study, and we discuss how the resulting models can be used for information systems design and business process optimization.

Links and resources

Tags

community