%0 Conference Paper %1 Roth-Berghofer04 %A Roth-Berghofer, Thomas R. %B Advances in Learning Software Organizations %D 2004 %E Melnik, Grigori %E Holz, Harald %I Springer-Verlag %K DFKI Software Learning Engineering; %P 88--97 %T Learning from HOMER, a Case-Based Help Desk Support System

@inproceedings{Roth-Berghofer04, added-at = {2006-11-14T09:26:17.000+0100}, author = {Roth-Berghofer, Thomas R.}, biburl = {https://www.bibsonomy.org/bibtex/22c718522721e692a0a159b4b999192c7/thorob67}, booktitle = {Advances in Learning Software Organizations}, date-modified = {2006-05-30 14:09:38 +0200}, editor = {Melnik, Grigori and Holz, Harald}, interhash = {e8ea7237f1b39be6ad459cd4eb3a8e31}, intrahash = {2c718522721e692a0a159b4b999192c7}, keywords = {DFKI Software Learning Engineering;}, local-url = {file://localhost/Users/roth/Documents/Forschung/Publikationen/2004/LSO%202004/lso2004-trb.pdf}, month = {June}, pages = {88--97}, publisher = {Springer-Verlag}, timestamp = {2006-11-14T09:26:17.000+0100}, title = {Learning from {HOMER}, a Case-Based Help Desk Support System}, year = 2004 }