%0 Conference Paper %1 conf/wirtschaftsinformatik/WulfWB15 %A Wulf, Jochen %A Winkler, Till J. %A Brenner, Walter %B Wirtschaftsinformatik %D 2015 %E Thomas, Oliver %E Teuteberg, Frank %K dblp %P 630-644 %T Measuring IT Service Management Capability: Scale Development and Empirical Validation. %U http://dblp.uni-trier.de/db/conf/wirtschaftsinformatik/wi2015.html#WulfWB15

@inproceedings{conf/wirtschaftsinformatik/WulfWB15, added-at = {2020-03-12T00:00:00.000+0100}, author = {Wulf, Jochen and Winkler, Till J. and Brenner, Walter}, biburl = {https://www.bibsonomy.org/bibtex/22e02817155625a82c45304a54ccc6e43/dblp}, booktitle = {Wirtschaftsinformatik}, crossref = {conf/wirtschaftsinformatik/2015}, editor = {Thomas, Oliver and Teuteberg, Frank}, ee = {http://aisel.aisnet.org/wi2015/43}, interhash = {552c512c7835a6e0be18485cca2655f5}, intrahash = {2e02817155625a82c45304a54ccc6e43}, keywords = {dblp}, pages = {630-644}, timestamp = {2020-03-13T12:53:13.000+0100}, title = {Measuring IT Service Management Capability: Scale Development and Empirical Validation.}, url = {http://dblp.uni-trier.de/db/conf/wirtschaftsinformatik/wi2015.html#WulfWB15}, year = 2015 }