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Next-generation of virtual personal assistants (Microsoft Cortana, Apple Siri, Amazon Alexa and Google Home)

, and . 2018 IEEE 8th Annual Computing and Communication Workshop and Conference (CCWC), page 99-103. (January 2018)
DOI: 10.1109/CCWC.2018.8301638

Abstract

One of the goals of Artificial intelligence (AI) is the realization of natural dialogue between humans and machines. in recent years, the dialogue systems, also known as interactive conversational systems are the fastest growing area in AI. Many companies have used the dialogue systems technology to establish various kinds of Virtual Personal Assistants(VPAs) based on their applications and areas, such as Microsoft's Cortana, Apple's Siri, Amazon Alexa, Google Assistant, and Facebook's M. However, in this proposal, we have used the multi-modal dialogue systems which process two or more combined user input modes, such as speech, image, video, touch, manual gestures, gaze, and head and body movement in order to design the Next-Generation of VPAs model. The new model of VPAs will be used to increase the interaction between humans and the machines by using different technologies, such as gesture recognition, image/video recognition, speech recognition, the vast dialogue and conversational knowledge base, and the general knowledge base. Moreover, the new VPAs system can be used in other different areas of applications, including education assistance, medical assistance, robotics and vehicles, disabilities systems, home automation, and security access control.

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