%0 Conference Paper %1 conf/amcis/MingmalairaksO17 %A Mingmalairaks, Phoommhiphat %A Ong, Chin Eang %B AMCIS %D 2017 %I Association for Information Systems %K dblp %T The Influence of Complaint-Handling Procedures on Consumer Decisions to Shop Online. %U http://dblp.uni-trier.de/db/conf/amcis/amcis2017.html#MingmalairaksO17

@inproceedings{conf/amcis/MingmalairaksO17, added-at = {2017-05-23T00:00:00.000+0200}, author = {Mingmalairaks, Phoommhiphat and Ong, Chin Eang}, biburl = {https://www.bibsonomy.org/bibtex/239006a6c0fe940dc895037928d75f762/dblp}, booktitle = {AMCIS}, crossref = {conf/amcis/2017}, ee = {http://aisel.aisnet.org/amcis2017/eBusiness/Presentations/5}, interhash = {a9214416b30c5949776199fce66e9aba}, intrahash = {39006a6c0fe940dc895037928d75f762}, keywords = {dblp}, publisher = {Association for Information Systems}, timestamp = {2017-05-24T12:32:26.000+0200}, title = {The Influence of Complaint-Handling Procedures on Consumer Decisions to Shop Online.}, url = {http://dblp.uni-trier.de/db/conf/amcis/amcis2017.html#MingmalairaksO17}, year = 2017 }