B-KIDE: a framework and a tool for business process-oriented knowledge
infrastructure development
Knowledge and Process Management, 12 (3):
171--189 (2005)Abstract
The need for an effective management of knowledge is gaining increasing
recognition in today's economy. To acknowledge this fact, new promising
and powerful technologies have emerged from industrial and academic
research. With these innovations maturing, organizations are increasingly
willing to adapt such new knowledge management technologies to improve
their knowledge-intensive businesses. However, the successful application
in given business contexts is a complex, multidimensional challenge
and a current research topic. Therefore, this contribution addresses
this challenge and introduces a framework for the development of
business process-supportive, technological knowledge infrastructures.
While business processes represent the organizational setting for
the application of knowledge management technologies, knowledge infrastructures
represent a concept that can enable knowledge management in organizations.
The B-KIDE Framework introduced in this work provides support for
the development of knowledge infrastructures that comprise innovative
knowledge management functionality and are visibly supportive of
an organization's business processes. The developed B-KIDE Tool eases
the application of the B-KIDE Framework for knowledge infrastructure
developers. Three empirical studies that were conducted with industrial
partners from heterogeneous industry sectors corroborate the relevance
and viability of the introduced concepts. Copyright � 2005 John Wiley
& Sons, Ltd.
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