%0 Conference Paper %1 conf/mkwi/KnapperCBR10 %A Knapper, Rico %A Conte, Tobias %A Blau, Benjamin %A Richter, Hans %B MKWI %D 2010 %E Schumann, Matthias %E Kolbe, Lutz M. %E Breitner, Michael H. %E Frerichs, Arne %I Universitätsverlag Göttingen %K dblp %P 219-231 %T PROSA - Process-Oriented Service Level Agreements for Providing a Single Point of Contract. %U http://dblp.uni-trier.de/db/conf/mkwi/mkwi2010.html#KnapperCBR10 %@ 978-3-941875-31-9

@inproceedings{conf/mkwi/KnapperCBR10, added-at = {2020-03-12T00:00:00.000+0100}, author = {Knapper, Rico and Conte, Tobias and Blau, Benjamin and Richter, Hans}, biburl = {https://www.bibsonomy.org/bibtex/24733c179e501b48210d7fe562c4d6329/dblp}, booktitle = {MKWI}, crossref = {conf/mkwi/2010}, editor = {Schumann, Matthias and Kolbe, Lutz M. and Breitner, Michael H. and Frerichs, Arne}, ee = {http://webdoc.sub.gwdg.de/univerlag/2010/mkwi/01_management_und_methoden/it_performance_management_u._it-controlling/03_prosa.pdf}, interhash = {f7c84fea305cae4304a85ef456ccefd9}, intrahash = {4733c179e501b48210d7fe562c4d6329}, isbn = {978-3-941875-31-9}, keywords = {dblp}, pages = {219-231}, publisher = {Universitätsverlag Göttingen}, timestamp = {2020-03-13T12:19:43.000+0100}, title = {PROSA - Process-Oriented Service Level Agreements for Providing a Single Point of Contract.}, url = {http://dblp.uni-trier.de/db/conf/mkwi/mkwi2010.html#KnapperCBR10}, year = 2010 }