%0 Journal Article %1 Fagan2001 %A Fagan, J C %A Calloway, M %D 2001 %J Information Technology and Libraries %K Referencia Servicios_digitales %N 4 %P 202--212 %T Creating an instant messaging reference system %V 20

@article{Fagan2001, added-at = {2015-05-04T22:06:34.000+0200}, author = {Fagan, J C and Calloway, M}, biburl = {https://www.bibsonomy.org/bibtex/2477d8bd62a459dabcd288c6dccc5e6fc/merlo}, interhash = {0f15681bd74742f5a1cfb23cc6062bdc}, intrahash = {477d8bd62a459dabcd288c6dccc5e6fc}, issn = {0730-9295}, journal = {Information Technology and Libraries}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 4, pages = {202--212}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Creating an instant messaging reference system}}, volume = 20, year = 2001 }