%0 Conference Paper %1 conf/ease/XiaLTL15 %A Xia, Xin %A Lo, David %A Tang, Jingfan %A Li, Shanping %B EASE %D 2015 %E Lv, Jian %E Zhang, He Jason %E Babar, Muhammad Ali %I ACM %K dblp %P 34:1-34:5 %T Customer satisfaction feedback in an IT outsourcing company: a case study on the insigma Hengtian company. %U http://dblp.uni-trier.de/db/conf/ease/ease2015.html#XiaLTL15 %@ 978-1-4503-3350-4

@inproceedings{conf/ease/XiaLTL15, added-at = {2019-09-25T00:00:00.000+0200}, author = {Xia, Xin and Lo, David and Tang, Jingfan and Li, Shanping}, biburl = {https://www.bibsonomy.org/bibtex/24b3e00e84564de7975318b0d6129d732/dblp}, booktitle = {EASE}, crossref = {conf/ease/2015}, editor = {Lv, Jian and Zhang, He Jason and Babar, Muhammad Ali}, ee = {https://doi.org/10.1145/2745802.2745834}, interhash = {086635a6455b96c7ad2d2ae714591e68}, intrahash = {4b3e00e84564de7975318b0d6129d732}, isbn = {978-1-4503-3350-4}, keywords = {dblp}, pages = {34:1-34:5}, publisher = {ACM}, timestamp = {2024-04-10T01:16:15.000+0200}, title = {Customer satisfaction feedback in an IT outsourcing company: a case study on the insigma Hengtian company.}, url = {http://dblp.uni-trier.de/db/conf/ease/ease2015.html#XiaLTL15}, year = 2015 }