@nadinepietras

User-driven generation of semantic web content in Enterprise 2.0: a case study

, and . International Journal of Knowledge Engineering and Data Mining, 1 (4): 370-389 (2011)

Abstract

The use of semantic web technologies in enterprise environments has been subject to lots of research and development since the end of the 1990s, with topics ranging from semantic middleware infrastructures to ontology-based knowledge management systems. In this paper, we focus on the particular issue of user-driven generation of semantic web content in Enterprise 2.0 environments, and demonstrate how we extended several already-deployed user-driven applications (such as blogs, wikis and tagging systems) to produce and use semantic annotations in such context. Especially, we discuss the technical aspects involved in the process as well as the incentives that have been provided to involve users in producing such data. In addition, we present how users reacted and accepted the tools and what are the lessons that we learnt during that project.

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