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Collaborative Time-based Case Work

by: Morten Bohøj, Niels Olof Bouvin, and Niels Olof Bouvin

In: HT '09: Proceedings of the Twentieth ACM Conference on Hypertext and Hypermedia New York, NY, USA: ACM (July 2009) .

Abstract

We explore in this paper using timelines to represent bureaucratic processes in a municipal setting. The system described herein enables citizens and case workers to collaborate over the application for and configuration of parental leave, which is a highly involved process under Danish law.

BibTeX record

@inproceedings{bohøj2009collaborative,
  abstract = {We explore in this paper using timelines to represent bureaucratic
processes in a municipal setting.  The system described herein enables
citizens and case workers to collaborate over the application for and
configuration of parental leave, which is a highly involved process under
Danish law.  },
  added-at = {2009-06-16T15:00:02.000+0200},
  address = {New York, NY, USA},
  author = {Bohøj, Morten and Bouvin, Niels Olof and Bouvin, Niels Olof},
  biburl = {http://www.bibsonomy.org/bibtex/267cf4f1f6994b4c20e8983daf6a9aa8e/ht09},
  booktitle = {HT '09: Proceedings of the Twentieth ACM Conference on Hypertext and Hypermedia},
  interhash = {192b102e4fdab8666c0d5de9b7e7df5f},
  intrahash = {67cf4f1f6994b4c20e8983daf6a9aa8e},
  keywords = {ht2009 hypermedia shortPaper sp90 temporal timeline},
  month = {July},
  paperid = {sp90},
  publisher = {ACM},
  session = {Short Paper},
  timestamp = {2009-06-16T15:00:02.000+0200},
  title = {Collaborative Time-based Case Work},
  year = 2009
}

Endnote record