Experiments in dynamic critiquing
IUI '05: Proceedings of the 10th international conference on Intelligent user interfaces, page 175--182. New York, NY, USA, ACM, (2005)DOI: http://doi.acm.org/10.1145/1040830.1040871
Abstract
Conversational recommender systems are commonly used to help users to navigate through complex product-spaces by alternatively making product suggestions and soliciting user feedback in order to guide subsequent suggestions. Recently, there has been a surge of interest in developing effective interfaces that support user interaction in domains of limited user expertise. Critiquing has proven to be a popular and successful user feedback mechanism in this regard, but is typically limited to the modification of single features. We review a novel approach to critiquing, dynamic critiquing, that allows users to modify multiple features simultaneously by choosing from a range of so-called compound critiques that are automatically proposed based on their current position within the product-space. In addition, we introduce the results of an important new live-user study that evaluates the practical benefits of dynamic critiquing.
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Experiments in dynamic critiquing
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