Identifying reusable resources in digital reference answers
Reference User Services Quarterly, 45 (4):
366--378 (2011)DOI: 10.1002/meet.2008.1450450386
Abstract
The article looks at a study that attempts to identify what resources might be reusable in digital reference responses by looking at the Internet Public Library archive of answered reference questions. Data related to the issue is discussed including what resources were used in response to digital reference questions, whether or not these resources were valid for use in future responses, and what the predicted lifespan of the resources provided might be. Particular focus is given to the impact this change could have on library professionals, efficiency and cost.