%0 Conference Paper %1 2011method %A Freitag, Mike %A Lamberth, Sabrina %A Klingner, Stephan %A Böttcher, Martin %B RESER 2011 Productivity of Services NextGen - Beyond Output/Input. Conference Proceedings. %D 2011 %E Ganz, Walter %E Kicherer, Florian %E Schletz, Alexander %K group_ccsd klingner language_english %T Method of collecting and categorising performance indicators to measure the productivity of modular services using an IT tool %@ 978-3-8396-0298-0

@inproceedings{2011method, added-at = {2011-09-12T09:36:40.000+0200}, author = {Freitag, Mike and Lamberth, Sabrina and Klingner, Stephan and Böttcher, Martin}, biburl = {https://www.bibsonomy.org/bibtex/2a1a8534772347ebddc95d20cb1dc230f/sesat}, booktitle = {RESER 2011 Productivity of Services NextGen - Beyond Output/Input. Conference Proceedings.}, day = {8th-9th}, editor = {Ganz, Walter and Kicherer, Florian and Schletz, Alexander}, interhash = {39e84b4a8670ddbdf167a1860612aacc}, intrahash = {a1a8534772347ebddc95d20cb1dc230f}, isbn = {978-3-8396-0298-0}, keywords = {group_ccsd klingner language_english}, month = {September}, timestamp = {2012-03-30T18:07:28.000+0200}, title = {Method of collecting and categorising performance indicators to measure the productivity of modular services using an IT tool}, year = 2011 }