Effects of Instant Messaging on the Management of Multiple Project
Trajectories
S. Fussell, S. Kiesler, L. Setlock, and P. Scupelli. Proceedings of the SIGCHI conference on Human factors in computing
systems, CHI, 6, page 191-198. ACM Press, New York, (2004)
Abstract
We present a study of the effects of instant messaging (IM)on individuals�
management of work across multiple collaborative projects. Groups
of four participants completed four web design tasks. Each participant
worked on two tasks, each task with a different partner who was either
co-located or remote, connected via IM. In one condition, each participant
had one co-located and one remote partner. In a second condition,
both partners were remote. We examined communication, division of
labor, and task performance as a function of condition. The results
indicated that nearly all participants divided their time unequally
between projects, but less unequally in the remote/remote condition.
In the co-located/remote condition, participants favored the task
with the co-located partner. The results show that the effects of
IM differ depending on people�s multiple tasks are distributed across
space. We propose a new IM interface that promotes awareness of multiple
collaborators on multiple tasks.
Proceedings of the SIGCHI conference on Human factors in computing
systems, CHI
year
2004
number
1
pages
191-198
publisher
ACM Press, New York
volume
6
owner
ritterskamp
file
FKSS04.pdf:FKSS04.pdf:PDF
comment
Enhancement of an IM tool to support work in multiple projects: in
addition to online status information, also information about the
project someone is currently working on is provided.
%0 Conference Paper
%1 FKSS04
%A Fussell, Susan R.
%A Kiesler, Sara
%A Setlock, Leslie D.
%A Scupelli, Peter
%B Proceedings of the SIGCHI conference on Human factors in computing
systems, CHI
%D 2004
%I ACM Press, New York
%K diss fragmented_work messaging study
%N 1
%P 191-198
%T Effects of Instant Messaging on the Management of Multiple Project
Trajectories
%V 6
%X We present a study of the effects of instant messaging (IM)on individuals�
management of work across multiple collaborative projects. Groups
of four participants completed four web design tasks. Each participant
worked on two tasks, each task with a different partner who was either
co-located or remote, connected via IM. In one condition, each participant
had one co-located and one remote partner. In a second condition,
both partners were remote. We examined communication, division of
labor, and task performance as a function of condition. The results
indicated that nearly all participants divided their time unequally
between projects, but less unequally in the remote/remote condition.
In the co-located/remote condition, participants favored the task
with the co-located partner. The results show that the effects of
IM differ depending on people�s multiple tasks are distributed across
space. We propose a new IM interface that promotes awareness of multiple
collaborators on multiple tasks.
@inproceedings{FKSS04,
abstract = {We present a study of the effects of instant messaging (IM)on individuals�
management of work across multiple collaborative projects. Groups
of four participants completed four web design tasks. Each participant
worked on two tasks, each task with a different partner who was either
co-located or remote, connected via IM. In one condition, each participant
had one co-located and one remote partner. In a second condition,
both partners were remote. We examined communication, division of
labor, and task performance as a function of condition. The results
indicated that nearly all participants divided their time unequally
between projects, but less unequally in the remote/remote condition.
In the co-located/remote condition, participants favored the task
with the co-located partner. The results show that the effects of
IM differ depending on people�s multiple tasks are distributed across
space. We propose a new IM interface that promotes awareness of multiple
collaborators on multiple tasks.},
added-at = {2007-11-01T10:10:38.000+0100},
author = {Fussell, Susan R. and Kiesler, Sara and Setlock, Leslie D. and Scupelli, Peter},
biburl = {https://www.bibsonomy.org/bibtex/2a3144c8cbac51578e7f672691ed11fe6/carsten},
booktitle = {Proceedings of the SIGCHI conference on Human factors in computing
systems, CHI},
comment = {Enhancement of an IM tool to support work in multiple projects: in
addition to online status information, also information about the
project someone is currently working on is provided.},
file = {FKSS04.pdf:FKSS04.pdf:PDF},
interhash = {13b817536f293d73bb509c2974116d62},
intrahash = {a3144c8cbac51578e7f672691ed11fe6},
keywords = {diss fragmented_work messaging study},
number = 1,
owner = {ritterskamp},
pages = {191-198},
publisher = {ACM Press, New York},
standort = {Ordner},
timestamp = {2007-11-01T10:18:25.000+0100},
title = {Effects of Instant Messaging on the Management of Multiple Project
Trajectories},
volume = 6,
year = 2004
}