%0 Journal Article %1 Straw2006 %A Straw, Joseph E %A Cox, Christopher N %D 2006 %J Internet Reference Services Quarterly %K Referencia Servicios_digitales %N 1 %P 39--49 %T Using Canned Messages in Virtual Reference Communication %U http://search.ebscohost.com/login.aspx?direct=true&db=lxh&AN=22926697&site=ehost-live %V 11

@article{Straw2006, added-at = {2015-05-04T22:06:34.000+0200}, author = {Straw, Joseph E and Cox, Christopher N}, biburl = {https://www.bibsonomy.org/bibtex/2b0e0b8dcb4f29d6cd09bc78a38daaca1/merlo}, interhash = {b350c9bede08c8f0e84411aa4d4cbe9b}, intrahash = {b0e0b8dcb4f29d6cd09bc78a38daaca1}, issn = {10875301}, journal = {Internet Reference Services Quarterly}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 1, pages = {39--49}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Using Canned Messages in Virtual Reference Communication}}, url = {http://search.ebscohost.com/login.aspx?direct=true\&db=lxh\&AN=22926697\&site=ehost-live}, volume = 11, year = 2006 }