Collaboration-Oriented Knowledge Management Using Interaction Patterns
Ulrich Reimer, Uwe Heck, and Stephan Streit. Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management, page 26--37. Berlin, Heidelberg, Springer-Verlag, (2008)
The paper starts with analysing the requirements of supporting largely unstructured, collaboration-oriented processes as opposed to highly structured, workflow-based processes. The approach derived from those requirements utilizes the concept of interaction patterns to impose some control and guidance on a collaboration process without reducing the needed flexibility. This not only causes a much greater process transparency but also allows to provide and capture knowledge within the collaboration interactions. The application-specific instantiation of the interaction patterns and their enrichment with integrity constraints is done using a model-driven approach. The resulting application model is also a knowledge artefact which represents an important fragment of domain knowledge.
This document could be used as an example of using generic interaction patterns for information representation and workflow development in an model driven approach.