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YOUQMON: A System for On-line Monitoring of YouTube QoE in Operational 3G Networks

, , and . 31st International Symposium on Computer Performance, Modeling, Measurements and Evaluation (IFIP Performance), Vienna, Austria, (September 2013)

Abstract

YouTube is changing the way operators manage network performance monitoring. In this paper we present YOUQMON, a novel on-line monitoring system for assessing the Quality of Experience (QoE) undergone by HSPA/3G users watching YouTube videos, using network-layer measurements only. YOUQMON combines passive traffic analysis techniques to detect stalling events in YouTube video streams, with a QoE model to map stallings into a Mean Opinion Score reflecting the end-user experience. We evaluate the stalling detection performance of YOUQMON with hundreds of YouTube video streams, and present results showing the feasibility of performing real-time YouTube QoE monitoring in an operational mobile broadband network.

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