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A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK

by: Dimitris Bibikas, Dimitrios Kourtesis, Iraklis Paraskakis, Ansgar Bernardi, Leo Sauermann, Dimitris Apostolou, Gregoris Mentzas, and Ana Cristina Vasconcelos

In: Scalable Computing: Practice and Experience Scientific International Journal for Parallel and Distributed Computing, Vol. 9, Nr. 4 (December 2008) , p. 315–327.

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URL:	http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf

The increasing need of small knowledge-intensive companies for loosely-coupled collaboration and ad-hoc knowledge sharing has led to a strong requirement for an alternative approach to developing knowledge management systems. This paper proposes a framework for managing organisational knowledge that builds on a socio-technical perspective and considers people as well as technology as two highly interconnected components. We introduce a conceptualised system architecture that merges enterprise social software characteristics from the realm of Enterprise 2.0, and information processing techniques from the domain of Semantic Web technologies. In order to deliver a KM approach that could assist in reducing the socio-technical gap, we suggest deploying such a solution using an integrated sociotechnical implementation methodology.

BibTeX record

@article{Bibikas+2008organikjournal,
  abstract = {The increasing need of small knowledge-intensive companies for loosely-coupled
	collaboration and ad-hoc knowledge sharing has led to a strong requirement
	for an alternative approach to developing knowledge management systems.
	This paper proposes a framework for managing organisational knowledge
	that builds on a socio-technical perspective and considers people
	as well as technology as two highly interconnected components. We
	introduce a conceptualised system architecture that merges enterprise
	social software characteristics from the realm of Enterprise 2.0,
	and information processing techniques from the domain of Semantic
	Web technologies. In order to deliver a KM approach that could assist
	in reducing the socio-technical gap, we suggest deploying such a
	solution using an integrated sociotechnical implementation methodology.},
  added-at = {2010-01-26T17:11:32.000+0100},
  author = {Bibikas, Dimitris and Kourtesis, Dimitrios and Paraskakis, Iraklis and Bernardi, Ansgar and Sauermann, Leo and Apostolou, Dimitris and Mentzas, Gregoris and Vasconcelos, Ana Cristina},
  biburl = {http://www.bibsonomy.org/bibtex/2c9a512dcd18990880b9caf7a0b81c48c/leobard},
  editor = {Flejter, Dominik and Kaczmarek, Tomasz and Kowalkiewicz, Marek},
  interhash = {ecac2dc5eafd6c36e9eca5549ebcc4ae},
  intrahash = {c9a512dcd18990880b9caf7a0b81c48c},
  issn = {ISSN 1895-1767},
  journal = {Scalable Computing: Practice and Experience 	 	Scientific International Journal for Parallel and Distributed Computing},
  keywords = {imported organikproject sys:relevantFor:organikproject},
  month = {December},
  note = {Special Issue: The Web on the Move},
  number = 4,
  owner = {sauermann},
  pages = {315–327},
  pdf = {Bibikas+2008organikjournal.pdf},
  timestamp = {2010-01-26T17:11:32.000+0100},
  title = {A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK},
  url = {http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf},
  volume = 9,
  year = 2008
}

Endnote record

%0 Journal Article
%1 Bibikas+2008organikjournal
%A Bibikas, Dimitris
%A Kourtesis, Dimitrios
%A Paraskakis, Iraklis
%A Bernardi, Ansgar
%A Sauermann, Leo
%A Apostolou, Dimitris
%A Mentzas, Gregoris
%A Vasconcelos, Ana Cristina
%D 2008
%E Flejter, Dominik
%E Kaczmarek, Tomasz
%E Kowalkiewicz, Marek
%J Scalable Computing: Practice and Experience 	 	Scientific International Journal for Parallel and Distributed Computing
%K 
%N 4
%P 315–327
%T A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK
%U http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf
%V 9
%X The increasing need of small knowledge-intensive companies for loosely-coupled
	collaboration and ad-hoc knowledge sharing has led to a strong requirement
	for an alternative approach to developing knowledge management systems.
	This paper proposes a framework for managing organisational knowledge
	that builds on a socio-technical perspective and considers people
	as well as technology as two highly interconnected components. We
	introduce a conceptualised system architecture that merges enterprise
	social software characteristics from the realm of Enterprise 2.0,
	and information processing techniques from the domain of Semantic
	Web technologies. In order to deliver a KM approach that could assist
	in reducing the socio-technical gap, we suggest deploying such a
	solution using an integrated sociotechnical implementation methodology.

BibSonomy :: publication ::

A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK

Resources (URL, PDF, PS...)

Abstract

BibTeX record

Endnote record