Virtual Enterprises (VEs) are businesses providing services and products
that rely on the resources of multiple enterprises. VEs can achieve
their business objectives only through effective collaboration between
the autonomous enterprises that comprise them. In this paper we advocate
the position that effective multi-enterprise collaboration can be
achieved by integrating the business processes of the participant
enterprises, and by managing the resulting multi-enterprise (business)
processes. A key requirement for this is developing multi-enterprise
processes that explicitly capture and manage the functional and contractual
relationships between the enterprises in a VE. In particular, this
includes the inter-enterprise services each enterprise in a VE provides
to others as needed to realize multi-enterprise processes. Current
process management technology does not deal with the heterogeneity
and autonomy of the processes that need to be integrated in a multi-enterprise
process. In addition, existing solutions that combine services and
multi-enterprise processes either lead to specification explosion
or disallow conversations between process activities and services.
The Collaboration Management Infrastructure (CMI) addresses these
problems by extending an advanced workflow model with a comprehensive
set of service management primitives. These include service interfaces,
service activities, primitives for coordinating service activities,
service wrapper processes, as well as service quality and contracts.
A CMI system that supports these has been developed by integrating
existing software components, such as a commercial workflow system,
with several prototype engines and tools that support the new primitives
for multi-enterprise process and service management. To illustrate
how CMI supports these, we use multi-enterprise process and service
examples from the telecommunications industry.
%0 Journal Article
%1 Georgakopoulos:1999:is
%A Georgakopoulos, Dimitrios
%A Schuster, Hans
%A Cichocki, Andrzej
%A Baker, Donald
%D 1999
%J Information Systems
%K imported thesis
%N 6
%P 429--456
%R 10.1016/S0306-4379(99)00026-5
%T Managing process and service fusion in virtual enterprises
%V 24
%X Virtual Enterprises (VEs) are businesses providing services and products
that rely on the resources of multiple enterprises. VEs can achieve
their business objectives only through effective collaboration between
the autonomous enterprises that comprise them. In this paper we advocate
the position that effective multi-enterprise collaboration can be
achieved by integrating the business processes of the participant
enterprises, and by managing the resulting multi-enterprise (business)
processes. A key requirement for this is developing multi-enterprise
processes that explicitly capture and manage the functional and contractual
relationships between the enterprises in a VE. In particular, this
includes the inter-enterprise services each enterprise in a VE provides
to others as needed to realize multi-enterprise processes. Current
process management technology does not deal with the heterogeneity
and autonomy of the processes that need to be integrated in a multi-enterprise
process. In addition, existing solutions that combine services and
multi-enterprise processes either lead to specification explosion
or disallow conversations between process activities and services.
The Collaboration Management Infrastructure (CMI) addresses these
problems by extending an advanced workflow model with a comprehensive
set of service management primitives. These include service interfaces,
service activities, primitives for coordinating service activities,
service wrapper processes, as well as service quality and contracts.
A CMI system that supports these has been developed by integrating
existing software components, such as a commercial workflow system,
with several prototype engines and tools that support the new primitives
for multi-enterprise process and service management. To illustrate
how CMI supports these, we use multi-enterprise process and service
examples from the telecommunications industry.
@article{Georgakopoulos:1999:is,
abstract = {Virtual Enterprises (VEs) are businesses providing services and products
that rely on the resources of multiple enterprises. VEs can achieve
their business objectives only through effective collaboration between
the autonomous enterprises that comprise them. In this paper we advocate
the position that effective multi-enterprise collaboration can be
achieved by integrating the business processes of the participant
enterprises, and by managing the resulting multi-enterprise (business)
processes. A key requirement for this is developing multi-enterprise
processes that explicitly capture and manage the functional and contractual
relationships between the enterprises in a VE. In particular, this
includes the inter-enterprise services each enterprise in a VE provides
to others as needed to realize multi-enterprise processes. Current
process management technology does not deal with the heterogeneity
and autonomy of the processes that need to be integrated in a multi-enterprise
process. In addition, existing solutions that combine services and
multi-enterprise processes either lead to specification explosion
or disallow conversations between process activities and services.
The Collaboration Management Infrastructure (CMI) addresses these
problems by extending an advanced workflow model with a comprehensive
set of service management primitives. These include service interfaces,
service activities, primitives for coordinating service activities,
service wrapper processes, as well as service quality and contracts.
A CMI system that supports these has been developed by integrating
existing software components, such as a commercial workflow system,
with several prototype engines and tools that support the new primitives
for multi-enterprise process and service management. To illustrate
how CMI supports these, we use multi-enterprise process and service
examples from the telecommunications industry.},
added-at = {2017-03-16T11:50:55.000+0100},
author = {Georgakopoulos, Dimitrios and Schuster, Hans and Cichocki, Andrzej and Baker, Donald},
biburl = {https://www.bibsonomy.org/bibtex/2eaa33b243cd474377df6810c137ab651/krevelen},
doi = {10.1016/S0306-4379(99)00026-5},
interhash = {8654581d7b747a75dec8b3466c55d9e9},
intrahash = {eaa33b243cd474377df6810c137ab651},
issn = {0306-4379},
journal = {Information Systems},
keywords = {imported thesis},
month = {Sept.},
number = 6,
owner = {Rick},
pages = {429--456},
timestamp = {2017-03-16T11:54:14.000+0100},
title = {Managing process and service fusion in virtual enterprises},
volume = 24,
year = 1999
}