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Acting to know: improving creativity in the design of mobile services by using performances

, , and . Proceedings of the 4th conference on Creativity & cognition, page 95--102. New York, NY, USA, ACM, (2002)
DOI: http://doi.acm.org/10.1145/581710.581726

Abstract

The paper contrasts two views on knowing: those of the observer and the active actor in a situation. The paper suggests that there are design cases where performance can produce different knowledge. The paper reviews the use of performances in theatre and discusses a technique to use performances in the design of mobile services. The technique is illustrated by example. The session are analysed to describe creativity and knowledge of participants.

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