Outsourcing of Social CRM Services in German SMEs.
J. Viana, M. van der Zandt, O. Reinhold, and R. Alt. BIS (Workshops), volume 394 of Lecture Notes in Business Information Processing, page 215-228. Springer, (2020)
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%0 Conference Paper
%1 conf/bis/VianaZRA20
%A Viana, Julio A. N.
%A van der Zandt, Maarten
%A Reinhold, Olaf
%A Alt, Rainer
%B BIS (Workshops)
%D 2020
%E Abramowicz, Witold
%E Klein, Gary
%I Springer
%K dblp
%P 215-228
%T Outsourcing of Social CRM Services in German SMEs.
%U http://dblp.uni-trier.de/db/conf/bis/bisw2020.html#VianaZRA20
%V 394
%@ 978-3-030-61146-0
@inproceedings{conf/bis/VianaZRA20,
added-at = {2020-12-29T00:00:00.000+0100},
author = {Viana, Julio A. N. and van der Zandt, Maarten and Reinhold, Olaf and Alt, Rainer},
biburl = {https://www.bibsonomy.org/bibtex/26b244b9f9c3dbb8982cc7ce24ff7bf19/dblp},
booktitle = {BIS (Workshops)},
crossref = {conf/bis/2020w},
editor = {Abramowicz, Witold and Klein, Gary},
ee = {https://doi.org/10.1007/978-3-030-61146-0_17},
interhash = {44fc601ad1171ec98c2a9f92092bfca5},
intrahash = {6b244b9f9c3dbb8982cc7ce24ff7bf19},
isbn = {978-3-030-61146-0},
keywords = {dblp},
pages = {215-228},
publisher = {Springer},
series = {Lecture Notes in Business Information Processing},
timestamp = {2024-04-10T12:36:51.000+0200},
title = {Outsourcing of Social CRM Services in German SMEs.},
url = {http://dblp.uni-trier.de/db/conf/bis/bisw2020.html#VianaZRA20},
volume = 394,
year = 2020
}
