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Survey Design and Implementation in HCI
The Human Computer Interaction Handbook, глава 55, CRC Press, Boca Raton, FL, 3 издание, (2012)
DOI: 10.1201/b11963-64
Аннотация
Survey and questionnaire design has been a primary source of data collection for Human-Computer Interaction application design. Within the HCI context, surveys are defined as compilations of questions that are implemented either via a computer or paper-and-pencil-based environment, that either have quantitative or qualitative scales, or are open-ended, and that target at extracting a variety of information from a representative sample of the target population (which is in most cases current or prospective users of an HCI system being evaluated).
