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%0 Conference Paper
%1 conf/edoc/AminiJ11
%A Amini, Schafiq
%A Jochem, Roland
%B EDOCW
%D 2011
%I IEEE Computer Society
%K dblp
%P 122-131
%T A Conceptual Model Based on the Fuzzy Set Theory to Measure and Evaluate the Performance of Service Processes.
%U http://dblp.uni-trier.de/db/conf/edoc/edoc2011w.html#AminiJ11
%@ 978-1-4577-0869-5
@inproceedings{conf/edoc/AminiJ11,
added-at = {2023-03-24T00:00:00.000+0100},
author = {Amini, Schafiq and Jochem, Roland},
biburl = {https://www.bibsonomy.org/bibtex/258e4efba76c0313a2c9c2569247a2952/dblp},
booktitle = {EDOCW},
crossref = {conf/edoc/2011w},
ee = {https://doi.ieeecomputersociety.org/10.1109/EDOCW.2011.25},
interhash = {5cfc2c7c14998546aca82757ca64d540},
intrahash = {58e4efba76c0313a2c9c2569247a2952},
isbn = {978-1-4577-0869-5},
keywords = {dblp},
pages = {122-131},
publisher = {IEEE Computer Society},
timestamp = {2024-04-10T22:39:11.000+0200},
title = {A Conceptual Model Based on the Fuzzy Set Theory to Measure and Evaluate the Performance of Service Processes.},
url = {http://dblp.uni-trier.de/db/conf/edoc/edoc2011w.html#AminiJ11},
year = 2011
}