%0 Journal Article %1 journals/isem/IdenE15 %A Iden, Jon %A Eikebrokk, Tom Roar %D 2015 %J Inf. Syst. E Bus. Manag. %K dblp %N 3 %P 527-552 %T The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits. %U http://dblp.uni-trier.de/db/journals/isem/isem13.html#IdenE15 %V 13

@article{journals/isem/IdenE15, added-at = {2020-08-12T00:00:00.000+0200}, author = {Iden, Jon and Eikebrokk, Tom Roar}, biburl = {https://www.bibsonomy.org/bibtex/24d1961e2a0a817718b8ce05fc2126705/dblp}, ee = {https://doi.org/10.1007/s10257-014-0253-4}, interhash = {5ecb988d72ea2a393e4831cbcfb2032b}, intrahash = {4d1961e2a0a817718b8ce05fc2126705}, journal = {Inf. Syst. E Bus. Manag.}, keywords = {dblp}, number = 3, pages = {527-552}, timestamp = {2020-08-13T11:37:20.000+0200}, title = {The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits.}, url = {http://dblp.uni-trier.de/db/journals/isem/isem13.html#IdenE15}, volume = 13, year = 2015 }