Abstract
Through interviews and field observations,we examine how New York subway
workers consume official workplace equipment, particularly how they informally
deploy such artifacts towards individual and collective ends.We discuss the ways
workers call on artifacts to manage routine concerns of work contexts – physical
vulnerabilities, bureaucratic constraints, and difficult persons amongst them.We show
how sustained attention to a public infrastructure and its organizational contexts can
deepen understanding of humans and machines together as a coherent practical
accomplishment.
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