%0 Journal Article %1 journals/hmd/KemperHP04 %A Kemper, Hans-Georg %A Hadjicharalambous, Evangelos %A Paschke, Jörg %D 2004 %J HMD Prax. Wirtsch. %K %T IT-Servicemanagement in deutschen Unternehmen - Ergebnisse einer empirischen Studie zu ITIL. %U http://dblp.uni-trier.de/db/journals/hmd/hmd237.html#KemperHP04 %V 237

@article{journals/hmd/KemperHP04, added-at = {2023-12-13T01:26:49.000+0100}, author = {Kemper, Hans-Georg and Hadjicharalambous, Evangelos and Paschke, Jörg}, biburl = {https://www.bibsonomy.org/bibtex/214a7c192f665b16b98cbb4f330bff15f/admin}, ee = {http://www.dpunkt.de/hmdissues/237/02.php}, interhash = {71b129956a75addfaf224aa1130d4aba}, intrahash = {14a7c192f665b16b98cbb4f330bff15f}, journal = {HMD Prax. Wirtsch.}, keywords = {}, timestamp = {2023-12-13T01:26:49.000+0100}, title = {IT-Servicemanagement in deutschen Unternehmen - Ergebnisse einer empirischen Studie zu ITIL.}, url = {http://dblp.uni-trier.de/db/journals/hmd/hmd237.html#KemperHP04}, volume = 237, year = 2004 }