Article,

Redefining Firm Competencies, Innovation and Labour Mobility: A Case Study in Telecommunication Services

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Industry and Innovation, 14 (3): 325--347 (July 2007)

Abstract

The search amongst large high-technology firms to generate flexible competencies has been paralleled by growing interest in establishing flexible employment relationships with 'knowledge workers' and greater labour mobility as a means of meeting the organization's growing diverse strategic requirements. This paper argues that while greater labour mobility may well aid greater flexibility, the consequent break down of internal labour markets as attractive career options for knowledge workers may also lead to the weakening of essential firm competencies. The discussion suggests, that rather than relying exclusively on labour mobility, large firms involved in innovation activity are developing novel employment practices to broaden their scope of knowledge while enhancing internal capability.

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