%0 Conference Paper %1 conf/itqm/AlmeidaMH15 %A de Almeida, Alan Rodrigo %A Medeiros, Priscilla Yung %A Halpern, Eduardo Espíndola %B ITQM %D 2015 %E Gomes, Luiz Flávio Autran Monteiro %E Colcher, Raul %E Wolcott, Peter %E Herrera-Viedma, Enrique %E Shi, Yong %I Elsevier %K dblp %P 922-930 %T Why Internal Clients are Dissatisfied with the Quality of Information Technology Services Provided by their Organizations? %U http://dblp.uni-trier.de/db/conf/itqm/itqm2015.html#AlmeidaMH15 %V 55

@inproceedings{conf/itqm/AlmeidaMH15, added-at = {2021-02-10T00:00:00.000+0100}, author = {de Almeida, Alan Rodrigo and Medeiros, Priscilla Yung and Halpern, Eduardo Espíndola}, biburl = {https://www.bibsonomy.org/bibtex/212bb2ea0745e2a4f38fdf7fbab1533c8/dblp}, booktitle = {ITQM}, crossref = {conf/itqm/2015}, editor = {Gomes, Luiz Flávio Autran Monteiro and Colcher, Raul and Wolcott, Peter and Herrera-Viedma, Enrique and Shi, Yong}, ee = {https://doi.org/10.1016/j.procs.2015.07.112}, interhash = {7e7948888806ad9e9a17464d33429aa4}, intrahash = {12bb2ea0745e2a4f38fdf7fbab1533c8}, keywords = {dblp}, pages = {922-930}, publisher = {Elsevier}, series = {Procedia Computer Science}, timestamp = {2024-04-09T17:08:00.000+0200}, title = {Why Internal Clients are Dissatisfied with the Quality of Information Technology Services Provided by their Organizations?}, url = {http://dblp.uni-trier.de/db/conf/itqm/itqm2015.html#AlmeidaMH15}, volume = 55, year = 2015 }