Abstract
Users of computer systems create and store valuable personal information
in files, email folders, and bookmark collections. For
decades, the main principle of interacting with files, emails, and
bookmarks has remained unchanged: hierarchical directory trees
with standard (Windows Explorer style) browsers.
Users often have problems both in classifying new items and maintaining
a classification hierarchy as such. With files, emails, and
bookmarks, users often end up maintaining three parallel classification
hierarchies, one in each tool. Over the past thirty years,
a number of alternative personal information management (PIM)
tools have emerged, but the typical user is still faced with hierarchical
directory structures.
This position paper addresses some of the reasons why modern
PIM tools are not widespread and proposes a set of eight requirements
for future PIM tools.
Users
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