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%0 Conference Paper
%1 conf/um/HerzigFSKR16
%A Herzig, Jonathan
%A Feigenblat, Guy
%A Shmueli-Scheuer, Michal
%A Konopnicki, David
%A Rafaeli, Anat
%B UMAP
%D 2016
%E Vassileva, Julita
%E Blustein, James
%E Aroyo, Lora
%E D'Mello, Sidney K.
%I ACM
%K dblp
%P 115-119
%T Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features.
%U http://dblp.uni-trier.de/db/conf/um/umap2016.html#HerzigFSKR16
%@ 978-1-4503-4368-8
@inproceedings{conf/um/HerzigFSKR16,
added-at = {2018-11-06T00:00:00.000+0100},
author = {Herzig, Jonathan and Feigenblat, Guy and Shmueli-Scheuer, Michal and Konopnicki, David and Rafaeli, Anat},
biburl = {https://www.bibsonomy.org/bibtex/2e659eb2fb87998784afaebc6235afd19/dblp},
booktitle = {UMAP},
crossref = {conf/um/2016},
editor = {Vassileva, Julita and Blustein, James and Aroyo, Lora and D'Mello, Sidney K.},
ee = {https://doi.org/10.1145/2930238.2930285},
interhash = {8fd68244811250eb8acd235ce59ee2af},
intrahash = {e659eb2fb87998784afaebc6235afd19},
isbn = {978-1-4503-4368-8},
keywords = {dblp},
pages = {115-119},
publisher = {ACM},
timestamp = {2018-11-07T13:57:30.000+0100},
title = {Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features.},
url = {http://dblp.uni-trier.de/db/conf/um/umap2016.html#HerzigFSKR16},
year = 2016
}