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%0 Journal Article
%1 Kern2006
%A Kern, M Kathleen
%D 2006
%J The Reference Librarian
%K Referencia Servicios_digitales
%N 95/96
%P 99--112
%T Looking at the bigger picture: An integrated approach to evaluation of chat reference services
%V 46
@article{Kern2006,
added-at = {2015-05-04T22:06:34.000+0200},
author = {Kern, M Kathleen},
biburl = {https://www.bibsonomy.org/bibtex/2de5fc97c11dbdaf09feab98cfa217332/merlo},
interhash = {9777b18fb7ff38df24ac34e9c093e6b4},
intrahash = {de5fc97c11dbdaf09feab98cfa217332},
journal = {The Reference Librarian},
keywords = {Referencia Servicios_digitales},
mendeley-tags = {Referencia digital},
number = {95/96},
pages = {99--112},
timestamp = {2015-06-24T19:45:58.000+0200},
title = {{Looking at the bigger picture: An integrated approach to evaluation of chat reference services}},
volume = 46,
year = 2006
}