Analyzing an After-Sales Service Process Using Object-Centric Process Mining: A Case Study.
G. Park, S. Aydin, C. Ugur, and W. van der Aalst. ICPM Workshops, volume 503 of Lecture Notes in Business Information Processing, page 406-418. Springer, (2023)
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%0 Conference Paper
%1 conf/icpm/ParkAUA23
%A Park, Gyunam
%A Aydin, Sevde
%A Ugur, Cüneyt
%A van der Aalst, Wil M. P.
%B ICPM Workshops
%D 2023
%E Smedt, Johannes De
%E Soffer, Pnina
%I Springer
%K dblp
%P 406-418
%T Analyzing an After-Sales Service Process Using Object-Centric Process Mining: A Case Study.
%U http://dblp.uni-trier.de/db/conf/icpm/icpm2023w.html#ParkAUA23
%V 503
%@ 978-3-031-56107-8
@inproceedings{conf/icpm/ParkAUA23,
added-at = {2024-04-15T00:00:00.000+0200},
author = {Park, Gyunam and Aydin, Sevde and Ugur, Cüneyt and van der Aalst, Wil M. P.},
biburl = {https://www.bibsonomy.org/bibtex/2b40ead2773ad82b5905f30cb0363e2e9/dblp},
booktitle = {ICPM Workshops},
crossref = {conf/icpm/2023w},
editor = {Smedt, Johannes De and Soffer, Pnina},
ee = {https://doi.org/10.1007/978-3-031-56107-8_31},
interhash = {9de9cd23dbced2e4a0a9358bf2fc7425},
intrahash = {b40ead2773ad82b5905f30cb0363e2e9},
isbn = {978-3-031-56107-8},
keywords = {dblp},
pages = {406-418},
publisher = {Springer},
series = {Lecture Notes in Business Information Processing},
timestamp = {2024-04-22T07:25:38.000+0200},
title = {Analyzing an After-Sales Service Process Using Object-Centric Process Mining: A Case Study.},
url = {http://dblp.uni-trier.de/db/conf/icpm/icpm2023w.html#ParkAUA23},
volume = 503,
year = 2023
}
