%0 Journal Article %1 Roberts2004 %A Roberts, Brent %D 2004 %J PNLA Quarterly %K Referencia Referencia_digital Servicios_digitales %N 3 %P 8--9,22 %T What libraries do best: bringing warmth to virtual reference %V 68

@article{Roberts2004, added-at = {2015-05-04T22:06:34.000+0200}, author = {Roberts, Brent}, biburl = {https://www.bibsonomy.org/bibtex/2bd1287563ef0ea089efb55106a620c67/merlo}, interhash = {c7c8196b31ce62165ff940ff35a789ea}, intrahash = {bd1287563ef0ea089efb55106a620c67}, issn = {0030-8188}, journal = {PNLA Quarterly}, keywords = {Referencia Referencia_digital Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 3, pages = {8--9,22}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{What libraries do best: bringing warmth to virtual reference}}, volume = 68, year = 2004 }