Abstract
Presentamos las posibilidades que ofrece la mediaci?n a la hora de
resolver las situaciones conflictivas que viven las personas con
discapacidad y sus familias. Es necesario crear un esp?ritu de cooperaci?n
para transformar la frustraci?n y el dolor de las personas con discapacidad
y sus familias en satisfac- ci?n, desde el reconocimiento de sus
derechos con el fin de aumentar su participaci?n social y su accesibilidad
en la toma de decisiones. La base te?rica de la mediaci?n es la negociaci?n,
su ?xito est? inmerso en el proceso de mediar y en el perfil del
mediador que genera acuerdos entre las partes en disputa, con el
objetivo de lograr que las partes satisfagan sus intereses, creando
una nueva relaci?n para el futuro. ABSTRACTWe introduce the possibilities
that mediation offers when resolving the conflictive situations that
people with special needs and their families live. It is necessary
to create a cooperative spirit in order to transform into satisfaction
the frustration and sorrow that people with special needs and their
families experience, from the acknowledgement of their rights with
the purpose to increase their participation in the society and their
access to the decision-making. The theoretical root of mediation
is negotiation, its success is intertwined in the process of mediation
and in the profile of the mediator which helps the generation of
agreement between the parties in dispute, with the objective to obtain
the satisfaction of the interests of all the parties involved, creating
a new relationship for the future.
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