%0 Journal Article %1 vegardengenbassemnasser2013framework %A Vegard Engen, Bassem Nasser, Paul Walland %D 2013 %E 2013, EURO %K robust-project %T A Framework for Proactive Risk Management of Online Communities %X Online communities can generate significant value to business, playing a pivotal role in innovation, marketing, corporate expertise management, product support and advertising. We present a novel and proactive method for managing online communities by modelling and monitoring risks threatening the general health or specific objectives of a community. Our solution is a risk management framework that goes beyond existing tools, supporting advanced analytical services for predicting whether risks are likely to occur in the future and what their impact on the community may be.

@article{vegardengenbassemnasser2013framework, abstract = {Online communities can generate significant value to business, playing a pivotal role in innovation, marketing, corporate expertise management, product support and advertising. We present a novel and proactive method for managing online communities by modelling and monitoring risks threatening the general health or specific objectives of a community. Our solution is a risk management framework that goes beyond existing tools, supporting advanced analytical services for predicting whether risks are likely to occur in the future and what their impact on the community may be.}, added-at = {2013-10-25T15:43:01.000+0200}, author = {{Vegard Engen, Bassem Nasser}, Paul Walland}, biburl = {https://www.bibsonomy.org/bibtex/290d5e125e1fd4a76aa08eda8502d763a/bmnasser}, editor = {2013, EURO}, interhash = {e573632ab9bb130d9e63e8883da4c20f}, intrahash = {90d5e125e1fd4a76aa08eda8502d763a}, keywords = {robust-project}, timestamp = {2013-10-25T15:43:01.000+0200}, title = {A Framework for Proactive Risk Management of Online Communities}, year = 2013 }