Process Charting (also known as Process Mapping) is one of the oldest, simplest and most valuable techniques for streamlining work. It is used in nearly every level of production.
C. Bizer, E. Pietriga, D. Karger, and R. Lee. Proc. of 5th International Semantic Web Conference, Athens, GA, USA, November 5-9, 2006, LNCS 4273, (2006)
A. Bosca, D. Bonino, and P. Pellegrino. Proceedings of SWAP 2005, the 2nd Italian Semantic Web Workshop, Trento, Italy, December 14-16, 2005, CEUR Workshop Proceedings, (2005)
A. Bosca, D. Bonino, and P. Pellegrino. Proceedings of SWAP 2005, the 2nd Italian Semantic Web Workshop, Trento, Italy, December 14-16, 2005, CEUR Workshop Proceedings, (2005)
R. Boselli, and F. Paoli. Proceedings of SWAP 2005, the 2nd Italian Semantic Web Workshop, Trento, Italy, December 14-16, 2005, CEUR Workshop Proceedings, (2005)