This report outlines key findings from surveys that explored factors that drive online experience as expressed by the three different subject groups – nonprofit organizations and cities, web designers and firms, and the general public
T. Tilley, R. Cole, P. Becker, and P. Eklund. chapter A Survey of Formal Concept Analysis Support for Software Engineering Activities, Springer-Verlag, Berlin, Heidelberg, (2005)
J. Poelmans, P. Elzinga, S. Viaene, and G. Dedene. Conceptual Structures: From Information to Intelligence, volume 6208 of Lecture Notes in Computer Science, Springer, Berlin / Heidelberg, (2010)